Job Details

Credit Control Manager

Hours - Monday - Friday 40 hours per week inclusive of a 1 hour unpaid break
Salary - £37,000 - £45,000 per annum (Dependent on experience)

A bit about BAKO Group....!

BAKO is a leading supplier of Bakery Products and Ingredients servicing customers throughout the United Kingdom. BAKO Ltd forms an integral part of the BAKO Group Ltd with revenues of £150m and 300 employees. The Group is the largest bakery goods wholesaler in the UK with National coverage serviced via its depots in Preston, Wimbledon, Durham, Cullompton and Northern Ireland.

Launched over 60 years ago, BAKO offers the food industry an outstanding combination of competitive prices plus the exceptional customer service only a local company can provide. Today our customers enjoy the combined purchasing power, logistics and resources of one of the largest nationwide distributors to the food industry. From large pallet deliveries to products for the small & home baker, BAKO caters to all size of customer.

Our multi-temperature distribution fleet allows us to deliver a wide variety of ambient, chilled and frozen products from the same vehicles. We serve an ever-expanding customer base within the food industry which ranges from traditional organisations through to new companies catering for the latest convenience markets.

Purpose of Job

The credit manager position is accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Main Duties

Lead the AR team to ensure effective collection processes.

Assisting with daily Credit Control duties when required, including cash posting and inbound & outbound calls.

Ensure AR disputes are managed and resolved in a timely and effective manner.

Management of the AR credit insurance.

Manage relations with external collection agencies

Monitor Credit Agencies for changes in customer ratings.

Perform periodic reviews on customer credit limits.

Assessment of new customer applications and requests for credit.

Liaise with solicitors & administrators as and when necessary.

Be a point of contact for internal and external stakeholders.

Maintain the company credit policy, recommending changes to Senior Management as and when necessary.

Perform regular review of the AR ledger.

Weekly & Monthly reporting of AR.

Provide finance operational support to the businesses as required including meeting attendance.

Managing performance and development of the AR team, including carrying out training, conducting performance reviews and return to work interviews where required.

Control workloads and ensuring adequate cover at all times.

Identify operational efficiencies and lead implementation of these

You may also be required to undertake other duties which are deemed to be within the business needs.

Job Requirements

Essential

• Previous experience of managing AR teams
• Confident and able to make decisions when required in line with the Group Credit Policy or escalate where necessary
• Able to work under pressure and to tight month-end deadlines
• Strong Communication Skills
• Hands on approach
• Strong leadership & people management skills
• Flexible regarding working hours to accommodate business need

Desirable

• Experience working within a Group of companies i.e. multi-depot
• Experience of using Microsoft Business Central

What We Offer

• KPI bonus scheme
• 33 days holiday inclusive of bank holidays (pro rata)
• Company Pension Scheme
• Life Assurance cover
• Company Sick Pay
• Employee Discount Scheme
• Cycle to work Scheme
• Employee Assistance Programme

How to Apply

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